Cookie Information

What is a cookie??
Cookies are small text files that are stored on your computer when you visit certain websites. On academy.canon-cna.com we use cookies to learn about your interests and identify you as a returning visitor to our site. The following table lists the cookies that may be stored on your computer when you visit academy.canon-cna.com .

The cookies we use are not harmful to your computer. Canon does not store personally identifiable information, such as credit card details, in the cookies we use. However, we use encrypted information collected from cookies to help improve your experience on the website. For example, cookies help us identify and resolve errors, or determine relevant related products to show you when you are browsing.

To take full advantage of the content and personalized features on academy.canon-cna.com , your computer, tablet, or smartphone must accept cookies (this is often set to default), as we can only provide certain personalized features using cookies.

Change or decline your cookie settings
We do not store sensitive information such as names, addresses, or payment details in our cookies. If you prefer to restrict, block, or delete cookies from academy.canon-cna.com or any other website, you can use your browser to do this. As each browser is different, refer to your browser's help menu or mobile device's user guide to change your cookie settings.

These Laravel cookies are used on the Canon Academy

Name Description Expiration (time when the cookie is deleted from the device)
XSRF-TOKEN System-Cookie 2 hours
laravel_session System-Cookie 2 hours
locale System-Cookie Until end of session

Google Analytics is a web analytics service provided by Google Inc. that sets cookies allowing us to evaluate the use of our website. This is a widely used service where all data is anonymized – the cookies do not store any personally identifiable information. These cookies help us understand visitor behavior and improve our offerings to enhance the user experience. It's a win-win relationship.


We may use Google Analytics for the following purposes:

  • Remarketing (showing our ads on third-party websites). Canon and third-party vendors (including Google) use cookies to inform, optimize, and serve ads based on a user's past visits to our website.
  • Report on Google Display Network Impressions. Canon and third-party vendors use cookies to report how our ad impressions, other uses of ad services, and interactions with these ad impressions and ad services relate to visits to our site.
  • Report on demographics and interests. Canon uses data from Google's interest-based advertising or third-party audience data (such as age, gender, and interests) with Google Analytics to improve our marketing strategy.

Visitors can choose to participate in Google Analytics through appropriate settings and adjust Google Display Network ads on the pages for Google's ad settings.

Visitors can opt-out of Google Analytics with this browser extension.


These Google Analytics cookies may be used on the Canon Academy

Name Description Expiration (time when the cookie is deleted from the device)
_ga Google Analytics Cookie 2 years
_gid Google Analytics Cookie 1 day

Tealium
TealiumiQ is a tag management system used by Canon Academy to manage technologies across all its websites, such as analytics tools, survey tools, marketing, testing & targeting tools.

Tealium AudienceStream is a customer-focused segmentation and action tool. We capture the actions customers take during a website visit and gain a better understanding of how they use our site. We use this information to improve your experience by personalizing, relevant, and targeted content. We use Tealium AudienceStream across all our platforms and mobile applications. This allows us to collect your behavior across platforms so the user experience is tailored to the user, regardless of the Canon platform used. We can personalize your online experience with Canon even before you register an online account with us. Your personalized experience with the website is not lost when you create an online account with us later.

Tealium cookies we use

Name Description Expiration (time when the cookie is deleted from the device)
utag_main The utag_main cookie is a Tealium cookie that allows us to use its tag manager solution.

The utag_main cookie is a first-party cookie from Tealium. This cookie captures a timestamp at the start of the page visit, counts the number of views, the number of all page visits, and a unique ID.

This information is used by our analytics tools to improve data about your website visit. This helps us better understand how users use the site and how the user experience can be improved.
1 year
tealium_segments canon.cookie_info.tealium_cookie_tealium_segments_description_de_ch 1 year


Canon Academy 'share' tools
If you share content on academy.canon-cna.com through social networks such as Facebook or Twitter with friends, cookies from these websites may also be stored. The cookie settings of third parties are not controlled by us. Therefore, we recommend that you obtain information on the use of cookies on the respective website.

Links from academy.canon-cna.com to third-party websites
Canon is not responsible for cookies on third-party websites linked to academy.canon-cna.com .

Third-party cookies
When you visit a page on academy.canon-cna.com that contains embedded content (e.g., from YouTube or Maporama), cookies from these websites may also be stored. The cookie settings of third parties are not controlled by us. Therefore, we recommend that you obtain information on the use of cookies on the respective website.

More information about cookies
For more general information about cookies and how to manage them, visit www.aboutcookies.org. . Please note that we are not responsible for the content of external websites.